| Or Follow Us On |
|
Privacy statement
10/11/2009
Privacy Policy
This Privacy Policy discloses the
privacy practices for the FlyCoupon websites (collectively, the “Website”). FlyCoupon
LLC., an Illinois Limited Liability Company, the provider of the Website
(referred to as “us” or “we”). We are committed
to protecting your privacy. The
FlyCoupon privacy policy is intended to inform
you of our policies regarding the collection, use and disclosure of any
information you submit to us through our website.
PLEASE READ THIS PRIVACY
POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU
HAVE READ, UNDERSTAND, AND CONSENT TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY
POLICY AND OUR TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT
ACCESS OR USE THIS WEBSITE.
1. Changes to Privacy Policy
We may change this Privacy Policy
at any time by posting the revised Privacy Policy in the “Privacy Policy”
section of the Website. The revised Privacy Policy is effective immediately
when posted on the Website. It is the responsibility of each User to review the
Website and the Privacy Policy periodically to learn of any revisions to this
Privacy Policy. Your continued use of the Website after the effectiveness of
such revisions will constitute your acknowledgment and acceptance of the terms
of the revised Privacy Policy.
Your privacy is very important to
us.
2. Types of Information
Collected and Uses of Collected Information
We collect two types of
information about our Website Users: Personally Identifiable Information and Non-Personally
Identifiable Information.
Personally Identifiable
Information.
Personally Identifiable Information is information that identifies a specific
End User. When you engage in certain activities on the Website, such as
creating an account, ordering a product or service from us or our partners,
submitting content and/or posting content in discussion forums, entering a
contest or sweepstakes sponsored by us or our partners, filling out a survey,
posting a review, sending us or our partners feedback, requesting information
about our services, submitting an affiliate agreement, applying for a job,
posting a video or signing up for special offers from third parties through the
Website (collectively, “Identification Activities”), we may ask you to provide
certain information about yourself. It is optional for you to engage in an
Identification Activity. If you elect to engage in an Identification Activity,
however, we may ask you to provide us with certain personal information about
yourself, such as your first and last name, mailing address (including zip
code), email address, telephone number and date of birth. When you order
products or services, we may also ask you to provide us with your credit card
number, expiration date and authentication codes or related information.
Depending on the activity, some of the information we ask you to provide is
identified as mandatory and some is identified as voluntary. If you do not
provide the mandatory information for a particular activity that requires it,
you will not be permitted to engage in that activity.
We use Personally Identifiable
Information to provide products and services to you, administer sweepstakes and
contests, enhance the operation of the Website, improve our marketing and
promotional efforts, analyze Website use, improve our product and service
offerings, and to tailor your experience with third parties as provided in Item
3 of this Privacy Policy. For example, if you send our customer service an
email we may use your comments and feedback to tell others about our services,
and may post your comment in our marketing materials or on our Website. In
addition, if you use our Website to send information or a product to another
person, we may store your personal information, and the personal information of
any recipient. We may use that other person’s contact information to allow him
or her to view and accept your gift or to allow the recipient to access the
information you requested we send. We may also use Personally Identifiable
Information to troubleshoot, resolve disputes, accomplish administrative tasks,
contact you, enforce our agreements with you, including our Website Terms of
Use and this Privacy Policy, comply with applicable law, and cooperate with law
enforcement activities.
Non-Personally Identifiable
Information.
Non-Personally Identifiable Information is information that does not identify a
specific End User. This type of information may include things like the Uniform
Resource Locator (“URL”) of the website you visited before coming to our
Website, the URL of the website you visit after leaving our Website, the type
of browser you are using and your Internet Protocol (“IP”) address. We, and/or
our authorized Third Party Service Providers and Advertisers, may automatically
collect this information when you visit our Website through the use of
electronic tools like Cookies and Web beacons or Pixel tags, as described in
Items 4 and 8 of this Privacy Policy.
We use Non-Personally
Identifiable Information to troubleshoot, administer the Website, analyze
trends, gather demographic information, comply with applicable law, and
cooperate with law enforcement activities. We may also share this information
with our authorized Third Party Service Providers and Advertisers to measure
the overall effectiveness of our online advertising, content, and programming.
3. Release of Personally
Identifiable Information
We will not share your Personally
Identifiable Information with other parties except as provided below:
We may share your
information with Affiliated Restaurants. We provide some products or services jointly
with particular restaurants. These are known as “Affiliated Restaurants.” We
share some of your Personally Identifiable Information with Affiliated
Restaurants in order to help them provide you with better service and track the
value of our program. Sharing this Information will allow an Affiliated
Restaurant to market directly to you should they choose to do so. However, we
will only share Personally Identifiable Information with an Affiliated
Restaurant if you engage in an Identification Activity, and then only to the
Affiliated Restaurant involved in that Identification Activity. For example, if
you purchase a promotional voucher for a particular restaurant, we may share
your name, email address and city with that restaurant.
We may share your
information with Affiliated Businesses. We provide some products or services jointly
with other retail merchants who offer discounts through us. These are known as
“Affiliated Businesses.” We may share your Personally Identifiable Information
with an Affiliated Business so they can contact you regarding a transaction.
Sharing this Information will allow an Affiliated Business to market directly
to you should they choose to do so. However, we will only share Personally
Identifiable Information with an Affiliated Business if you engage in an
Identification Activity, and then only to the Affiliated Business involved in
that Identification Activity. For example, if you purchase a promotional
voucher for a particular retail merchant, we may share your name, email address
and city with that merchant.
We may share your
information with Authorized Third Party Service Providers. We provide some of our services and
products through third parties. These “Third Party Service Providers” perform
functions on our behalf, like sending out and distributing our administrative
and promotional emails. We may share your Personally Identifiable Information
with such Service Providers to fulfill orders, deliver packages, send postal or
email, administer contests or sweepstakes, remove repetitive information on
customer lists, analyze data, provide marketing assistance, provide search
results and links, process credit card payments, operate the Website,
troubleshoot, and provide customer service. We may also collect personal
information from individuals and companies (“Affiliates”) with whom we have
business relationships and may have to also share their information with
Service Providers to accomplish our administrative tasks. For example, when you
order a service, we release your credit card information to the card-issuing
bank to confirm payment for the service and, if applicable, release your
address to the delivery service to deliver the service. Likewise, we may
release an Affiliate’s information to our bank to send out a payment.
We encourage Affiliated
Restaurants, Affiliated Businesses, and Third Party Service Providers to adopt
and post privacy policies. However, the use of your Personally Identifiable
Information by such parties is governed by the privacy policies of such parties
and is not subject to our control.
We may share your
information in a Business Transfer. As with any other business, we could merge with,
or be acquired by another company. If this occurs, the successor company would
acquire the information we maintain, including Personally Identifiable
Information. However, Personally Identifiable Information would remain subject
to this Privacy Policy.
We may share your
information for our Protection and the Protection of Others. We may also disclose Personally
Identifiable Information when we believe release is appropriate to comply with
the law or a court order; enforce or apply this Privacy Policy, our Website
Terms of Use or other agreements; or protect the rights, property or safety of
the Website, its Users or others.
4. Release of Non-Personally
Identifiable Information
We may disclose or share
Non-Personally Identifiable Information with Partners, Affiliates and
Advertisers. For example, we may share aggregated demographic information
(which does not include any Personally Identifiable Information) with “Third
Party Advertisers” or “Third Party Advertising Companies” and other parties as
provided below:
We may use Third Party
Advertising Companies to serve ads when you visit our Website. These companies
may use Non-Personally Identifiable Information about your visits to this and
other websites in order to provide, through the use of network tags,
advertisements about goods and services that may be of interest to you. We may also
use Third Party Service Providers to track and analyze Non-Personally
Identifiable usage and volume statistical information from our Users to
administer our Website and constantly improve its quality. We may also publish
this information for promotional purposes or as a representative audience for
Advertisers. Please note that this is not Personally Identifiable Information,
only general summaries of the activities of our Users. Such data is collected
on our behalf, and is owned and used by us.
5. Updating and Correcting
Information
We believe that you should have
the ability to access and edit the Personally Identifiable Information you
provide us. You may change any of your Personally Identifiable Information by
sending us an email. Please indicate
your name, address and email address, and what information you would like to
update when you contact us.
We encourage you to promptly
update your Personally Identifiable Information if it changes. You may ask to
have the information on your account deleted or removed; however, because we
keep track of past transactions, you cannot delete information associated with
past transactions on the Website. In addition, in may be impossible for us to
completely delete all of your information because we periodically backup
information.
6. User Choices on Collection
and Use of Information
As discussed above, you can
always choose not to provide information, although it may be required to engage
in a certain activity on the Website.
As a condition of purchase of our
products and services, we require your permission to send you Administrative
and Promotional emails. We will send you information regarding your account
activity and purchases as well as updates about our products and promotional
offers. You cannot opt-out of Administrative Emails. “Administrative Emails”
relate to a User’s activity on the Website, and include emails regarding a
particular User’s account, requests or inquiries, and purchases of products and
services. In contrast to Administrative Emails, however, you do have a choice
with respect to Promotional Emails. Promotional Emails advertise our products
and services, including exclusive sales and other offers, and/or the products
and services of our Advertisers and Affiliates. We send Promotional Emails to
Users who register with us and have not opted-out of receiving Promotional
Emails. If you do not want to receive Promotional Emails from us, you may elect
to opt-out of receiving Promotional Emails at any time after registering by
e-mailing us, or by hitting the “unsubscribe” button at the bottom of any of
our e-mails. When contacting us, please indicate your name, address, email
address, and what Promotional Emails you do not want to receive.
7. Security of Information
We take security seriously and
take numerous precautions to protect the security of Personally Identifiable
Information. You can access your Personally Identifiable Information on our
Website through a password and your email address. This password is encrypted.
We recommend that you do not share your password with anyone. In addition, your
Personally Identifiable Information resides on a secure server that only
selected personnel and contractors have access to. We encrypt certain sensitive
information using Secure Socket Layer (SSL) technology to ensure that your
Personally Identifiable Information is safe as it is transmitted to us.
Unfortunately, no data
transmission over the Internet or any wireless network can be guaranteed to be
100% secure. As a result, while we employ commercially reasonable security
measures to protect data and seek to partner with companies which do the same,
we cannot guarantee the security of any information transmitted to or from the
Website, and are not responsible for the actions of any third parties that may
receive any such information.
8. Tracking
Cookies. To facilitate and customize your
experience with the Website, we store cookies on your computer. A cookie is a
small text file that is stored on a User’s computer for record-keeping purposes
which contains information about that User. We use cookies to save you time
while using the Website, remind us who you are, and track and target User
interests in order to provide a customized experience. Cookies also allow us to
collect Non-Personally Identifiable Information from you, like which pages you
visited and what links you clicked on. Use of this information helps us to
create a more user-friendly experience for all visitors. In addition, we may
use Third Party Advertising Companies to display advertisements on our Website.
As part of their service, they may place separate cookies on your computer. We
have no access to or control over these cookies. This Privacy Policy covers the
use of cookies by our Website only and does not cover the use of cookies by any
Advertiser. Most browsers automatically accept cookies, but you may be able to
modify your browser settings to decline cookies. Please note that if you
decline or delete these cookies, some parts of the Website may not work
properly.
Other Tracking Devices. We may use other industry standard
technologies like pixel tags and web beacons to track your use of our Website
pages and promotions, or we may allow our Third Party Service Providers to use
these devices on our behalf. Pixel tags and web beacons are tiny graphic images
placed on certain pages on our Website, or in our emails that allow us to
determine whether you have performed a specific action. When you access these
pages or open or click an email, pixel tags and web beacons generate a
Non-Personally Identifiable notice of that action. Pixel tags allow us to
measure and improve our understanding of visitor traffic and behavior on our
Website, as well as give us a way to measure our promotions and performance. We
may also utilize pixel tags and web beacons provided by our Affiliates and/or
Marketing Partners for the same purposes.
9. Privacy Policies of Third
Party Websites
This Privacy Policy only
addresses the use and disclosure of information we collect from you. Other
websites that may be accessible through this Website have their own privacy
policies and data collection, use and disclosure practices. If you link to any
such website, we urge you review the website’s privacy policy. We are not
responsible for the policies or practices of third parties.
10. Miscellaneous Privacy Issues
Children. Minors under the age of 13 are not
permitted to use this Website. We do not collect or maintain information from
anyone known to be under the age of 13, and no part of the Website is designed
to attract anyone under the age of 13.
Protecting the privacy of children is very important to us. If we
obtain actual knowledge that a user is under the age of 13, we will remove that
user’s Personal Information from our databases.
Children between the ages of 13 and 18 should obtain parental permission
before submitting information over the Internet.
Public Areas. We may provide areas on our Website
where you can publicly post information about yourself, can communicate with
others, or can review products, restaurants, and submit media content. This
information may be accessible by other consumers and companies and may appear
on other websites or web searches, and therefore this information could be
read, collected, and used by others. For example, if you post your email
address along with a public restaurant review, you may receive unsolicited
messages. We have no control over who reads your postings or what other users
may do with the information you voluntarily post, so please use caution when
posting any personal information.
Notice of Privacy Rights
to
11. Contacting Us
Whether you’re a new or loyal
customer, restaurant owner, merchant, marketer, publisher, media member or job
seeker we would love to hear from you, good, bad or indifferent!
Corporate
Address (877) 359-8171
Email: info@flycoupon.com For Customers |
|
